Spas are usually made up of a fiberglass shell enclosed in a wood or synthetic cabinet. These are the tubs most of us think when we hear the term "hot tub" but it's a misnomer. A "hot tub" is made completely of wood slats put together to form a barrel without a top.
Spas have traditionally been purchased from a spa dealer, a pool store, a home improvement center, big box stores and, more recently, over the internet. Usually service was obtained by the dealer but if the dealer switched brands or went out of business you were out in the cold. Classic Baths does not sell spas and is an independent service agent, we work on almost all brands, including
- Dimension One
- many other now defunct companies
For a while it seemed that there were hundreds of different brand names out there. Many were open for a year or less and then closed up shop. Fortunately almost all of these "spa makers" used parts manufactured by a handful of companies that are still around so there is a good chance parts are available.
Here in the New York/Connecticut area "portable" spas have a hard life. Freezing temperatures, if not planned for can cause freeze damage to your spa and can result in a costly repair. While we do these repairs when needed we would rather work with our customers to avoid this damage. Some choose to have the spa winterized and then reopened in the spring. Personally, we think this misses some of the best times of the year to enjoy hot water soaks so if you plan on using your tub year round please call so we can discuss a plan to keep you running.
The other big detriment to keeping your spa running is rodent infestation. It's a warm dark place and they love to nest in spa cabinets. Besides the negative sanitary impact they can ruin a spa by chewing wires and pipes. Again, please call for advice.
Prevention is the best medicine, we'd rather not have to do unnecessary repairs.
If you are in the market for a custom replacement spa cover please see the Spa Cover page in the replacment parts section for ordering info.
Please see the Services page to set up an appoinment.